Frequently Asked Questions

Below are answers to some of the most commonly asked questions. If you can not find the answer to your question below, please get in touch with us

Purchases & Refunds

Please double check your credit card and other details. In case your payment is still not going through, please contact us so we can arrange other form of payment
In an unlikely case your PDH credit is not accepted by your state licensing board, please send us a copy of the rejection letter and we will arrange for you to take another course up to the same value / PDH credit
At the checkout there is a box to enter the coupon discount code. In case the code is not active please contact us and we will arrange for another code to be issued to you

About Courses

You are able to view all on-demand courses and decide if a specific course meets your learning goals before purchasing. Once you have purchased a course, you will be able to take the quiz and, after successful completion of the course, will receive a Certificate of Completion
Please retain all your Certificates of Completion for the duration as mandated by your state. In case you misplace your certificates, you can always log in to your PDH Star account and retrieve the certificates for the courses you have purchased and for which you have passed the test
All your purchased courses should be showing in your account profile page. In case there are some courses missing please get in touch with us and we will investigate and correct any errors from our side. To help us rectify any errors in a more efficient manner please forward the confirmation email you have received after purchasing and taking the course and the quiz
In case you are interested in becoming an instructor please visit our Become an Instructor page. Here you will find all information regarding requirements on how to become an instructor. If you are interested please get in touch with us via phone or email

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